ORDER

Yes, we deliver to all serviceable PinCode locations within the geographical boundary of
India. We assure you of the fastest, safest, and most reliable method for sending your
products.

We do not deliver to international locations at present.

We strive to fulfil orders as soon as you place them. In most cases, your order will be
sent to our delivery partner within 1-2 business days. The goods will be delivered within
5-10 working days from the date of dispatch for all deliveries within India and estimated
delivery times are available from when the order is dispatched.

We offer free shipping all over India.

We provide our customers with the best payment experience from anywhere with
multiple payment options. You can make payments with a Credit/Debit Card (Master
Card/Visa), UPI, Wallets and Net Banking through the 100% Secure Payment Gateway
of Razorpay.

We sell only original products manufactured by quality-conscious sports goods
manufacturers mainly from Jalandhar. The products are sourced directly from the
manufacturers.

Yes, you can cancel the order before the order has been shipped. For any assistance or
query, you must write to us at nilraasports@gmail.com or call us at +91 9115512977
with your order number and concern details.

Goods once sold can only be returned for store credit if they meet our terms and
conditions. We do not provide a refund on any goods sold. If you wish to exchange your
item for an alternative product, we suggest you return it for a store credit and purchase
the new item separately. The store credit will exclude the shipping charges borne by us
for delivery of the item/s to you. Please refer to the detailed Return Policy.

If your refund is approved as per the Refund Policy, we usually initiate eligible refunds
within 5 working days from receipt of products at our warehouse.

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