Hockey Star Rani Rampal’s Luggage Damaged by Air India
Indian hockey star Rani Rampal, a Padma Shri awardee, expressed her dismay on social media after receiving her luggage in a damaged condition following an Air India flight from Canada to India. Upon landing in Delhi, she discovered her bag broken and took to Twitter to share her experience.
“Thank you Air India for this wonderful surprise. This is how your staff treat our bags,” Rampal wrote, attaching a photo of the damaged luggage.
Air India promptly responded, apologizing for the inconvenience and requesting Rampal to provide her ticket details and damage complaint number. However, many felt the response was inadequate.
Rampal’s followers and fans expressed their sympathy and shared their own frustrations with airlines. Some questioned the standards of service provided by Air India, while others shared similar experiences of damaged luggage.
“This is unacceptable. Airlines need to value the belongings of all passengers,” one follower commented.
“Air India must really improve its services, this is becoming a pattern,” another added.
The incident highlights the ongoing issue of damaged luggage in the aviation industry. Passengers often face frustration and inconvenience when their belongings are mishandled or lost. Airlines have a responsibility to ensure the safe and secure transportation of luggage and to provide adequate compensation in case of damage or loss.